We asked Angela to run an independent client feedback research exercise for us. It was an absolute pleasure to work with her. From setting up the framework, to advising us on the choice of clients that will provide the most relevant feedback, from collecting the results and making our clients feel comfortable with her approach to the final results and presentation. She also provided us with a very useful analysis of this feedback and some pointers for future changes. All smooth, professional and results driven.
Innovative technology agency
From the beginning of the process she asked good and insightful questions, and demonstrated thoughtfulness in the investigation phase of her mission to truly understand our business. Her ability to obtain relevant client feedback was an eye opener, and was handled both carefully and thoroughly.
Angela is diligent, methodical, and brings a wealth of experience and insight to the process; her customer and market research work was a revelation, and she really helped to guide our teams to evaluate the findings and develop new strategies that are already paying dividends.
Regional media group